Payments & Cancellations

Our Cancellation Policy

If you need to cancel or reschedule, your payment is fully refundable, less a £25 admin fee.

Late Cancellations

If you cancel within one week of your consultation, a £75 late cancellation fee will be applied to any refund.

For same-day cancellations and non-attendance - £150 will be retained from any refund that may be agreed in consultation with you.

To cancel an appointment, please email us.